Want to get a refund for the credits you purchased?
Sometimes a survey isn't getting as many respondents as normal.
This could be due to a number of different reasons, the most common are:
- Issues with the technical setup of the survey
- Survey being skipped by many users for some reason
Typically, we are able to solve 95% of cases where something goes wrong. Contact our chat and we will get your survey up to speed within a day.
If we can't help you, we of course will refund your purchase.