Refunds

Want to get a refund for the credits you purchased?  

Sometimes a survey isn't getting as many respondents as normal. 

This could be due to a number of different reasons, the most common are: 

  • Issues with the technical setup of the survey
  • Survey being skipped by many users for some reason


Typically, we are able to solve 95% of cases where something goes wrong. Contact our chat and we will get your survey up to speed within a day.

If we can't help you, we of course will refund your purchase.

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