How do credits work?

You need credits to get respondents for your survey. Whenever someone answers your survey, it’ll cost you credits.

Every one of your respondents will receive your unique credit code upon completing your survey. Once they use this code, the credits get deducted from your account. On the flip side, you’ll receive credits each time you answer someone else’s survey.

If your credit balance is too low, your survey will be offline and other SurveySwappers won’t be able to see or answer it. You’ll need to get more credits to get your survey back online.

How many credits do I need?

Use the following formula to determine the number of credits needed to get all the respondents for your survey:

(Number of respondents) x (Minutes to complete survey) = Number of credits

For example, if your survey takes others 5 minutes to answer and you need 50 respondents, you’ll have to get 250 credits.

How do I get credits?

There are two ways to get credits on SurveySwap:

You can earn credits for free by completing surveys of other users.
Buy credits in our shop.

We also award you with bonus credits when you invite friends to use SurveySwap or share your feedback with us.

See and keep track of your credits by navigating to your dashboard and clicking on Credit Insights.